Know more

Articles:

Berkeley Human Resources: Steps to Building an Effective Team

http://hr.berkeley.edu/hrnetwork/central-guide-managing-hr/managing-hr/interaction/team-building/steps

Customer service psychology blog

https://customerservicepsychology.wordpress.com/2011/03/04/customer-service-orientation

Online courses:

Communication, management and your won context (open university course-pdf. Download possible):

http://www.open.edu/openlearn/languages/english-language/communication-management-andyour-own-context/content-section-0

Groups and teamwork (open university course-pdf. Download possible):

http://www.open.edu/openlearn/science-maths-technology/engineering-and-technology/groupsand-teamwork/content-section-0#tabs-2

Self-assessment on communication style (pfd.):

http://www.leadershipvictoria.org/docs/self-assessment_communication-styles.pdf

Networks:

Erasmus for young entrepreneurs 

http://www.erasmus-entrepreneurs.eu/

European Entrepreneurship Education NETwork

http://ee-hub.eu/

Youthstart. Entrepreneurial challenges (European project)

http://www.youthstart.eu/en/

Maysoun Mohamed: Conflict Resolution Strategies (ppt.)

https://de.slideshare.net/maysoonmaged/conflict-resolution-strategies/17-Accommodating

Última alteração: sexta-feira, 15 de setembro de 2017 às 18:59